Privacy Policy

Last updated: 19 October 2026

Overview and Scope

This Privacy Policy explains how UK Vision IPTV handles information when you browse this website, request a free trial, purchase a subscription, ask for setup help, or contact support. It applies to this website and direct customer communications through the support channels published here. We aim to collect only information needed to operate the service, provide support, and meet applicable legal obligations.

Information You Voluntarily Provide

When you contact UK Vision IPTV, you may choose to provide your name, telephone or WhatsApp number, email address, order details, device model, player name, and the details of your question or technical issue. A trial request may require basic contact information so activation details can be sent. The website currently promotes a 24-hour trial with no credit card required. Please avoid sending passwords or other sensitive information unless support specifically asks for it through an appropriate channel.

Technical Request Data

Website hosting and security systems may receive standard technical request data, such as IP address, browser and operating-system details, requested URL, date and time, and referring page. This information may be used to keep the website stable, investigate faults, manage traffic, and protect against abuse or security incidents.

How We Use Information

  • To respond to support, setup and service questions.
  • To deliver trial or subscription activation details and related instructions.
  • To troubleshoot device, player, connection and playback issues.
  • To maintain website security, performance and service records.
  • To comply with applicable legal obligations and handle disputes.

Third-Party Services and External Links

WhatsApp is operated by Meta and has its own terms and privacy policy. When you choose to contact support through WhatsApp, your communication and telephone number are processed by that service. The website may also link to device manufacturers, player developers, payment services, hosting providers, or other external websites. Those services control their own data practices, so review their policies before providing information.

Data Security and Retention

We use reasonable administrative and technical measures to protect information held for support and service operations. No internet transmission or electronic storage method can be guaranteed completely secure. Communication and support records are retained only for as long as reasonably necessary to provide the service, support active subscriptions, resolve disputes, maintain security records, or meet legal requirements.

Your Privacy Choices and Requests

You may ask for access to, correction of, or deletion of personal information held about your support or service interaction, subject to legal and operational limits. To make a request, use Contact Us or the official WhatsApp support channel. A dedicated legal email address and postal address have not been confirmed on this local installation; they should be added after the site owner confirms them. You can also review the Terms of Use, Refund Policy, Cookie Policy, and Disclaimer.

Policy Updates

This policy may be updated when the website, support process, technology, or legal requirements change. The revision date at the top of this page should be checked after any update.